Expert Assistance for Seamless Success

UX Operations: Tailored Support for Organisations

I understand the pivotal role that UX plays in the digital landscape. My mission is to empower organisations with tailored support, enabling them to navigate the complexities of UX Operations seamlessly.

I offer comprehensive solutions designed to streamline processes, enhance efficiency, and elevate the overall quality of your digital products and services. Whether you’re a startup looking to install effective UX workflows or an established organisation seeking to optimise user experiences, I’ve got you covered.

I am dedicated to providing the support you need to unlock the full potential of your UX activities. Explore my range of services below and discover how I can assist your organisation in achieving UX excellence.

Optimising UX for Organisational Success: Your Path to Operational Excellence
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My UX Operations Services

I offer a comprehensive suite of UX Operations services aimed at helping organisations streamline their UX processes, improve efficiency, and elevate the overall quality of their digital products and services. Whether you’re a startup, a mid-sized company, or a large enterprise, my tailored services are designed to meet your unique needs.


UX Process Optimisation

I will work closely with you to assess and refine your existing UX processes. I'll identify bottlenecks, streamline workflows, and implement best practices to ensure your UX operations run seamlessly.

Resource Management

Effective allocation of resources is key to successful UX operations. I'll help you manage your UX team's time, budget, and tools efficiently, ensuring that you have the necessary resources to deliver exceptional user experiences.

Team Coordination

Collaboration is at the heart of successful UX operations. I'll assist in aligning your UX designers, researchers, and cross-functional teams, fostering synergy and effective communication for enhanced outcomes.

UX Tool Integration

Selecting and integrating the right UX tools is crucial. I'll provide guidance on choosing the tools that best fit your needs, from prototyping software to usability testing platforms, to streamline your UX processes.

Training & Workshops

Invest in the growth of your team with my training and workshop offerings. Equip your professionals with the latest UX methods and practices, ensuring they are well-prepared to contribute to your UX operations.

Change Management

Navigate significant changes in your UX processes seamlessly. My change management services will guide your team through transitions, ensuring minimal disruption and a smooth transition to optimised UX operations.

Whether you’re looking to address specific pain points in your UX operations or embark on a holistic transformation journey, I am your trusted partner. My commitment to excellence, coupled with a deep understanding of UX best practices, makes me the ideal choice for organisations seeking to enhance their UX activities and achieve operational efficiency.

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Efficiency Meets Excellence: My UX Operations, Your Competitive Edge

Mimi ran a Lean UX workshop with us and I would highly recommend her here!

Although we already had an understanding of Lean UX as a team, we didn’t manage to fill out the Lean UX Canvas on our own. We got bogged down, didn’t agree and at some points we weren’t clear what was actually expected of us.

Mimi, with her open and calm manner, helped us to answer all our open questions and successfully complete the Canvas. The workshop sessions with her were also a lot of fun, we laughed a lot and I especially liked her mini-games to lighten things up.

So far, I have always found workshops rather boring, exhausting and not goal-oriented. Now we want to integrate some of Mimi’s impulses into our meetings.

I recommend Mimi without hesitation and without reservation and hope very much that I can take part in another workshop with her soon.

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⭐️⭐️⭐️⭐️⭐️ 4,96/5

Mimi was a guest lecturer at our UX/UI Design Bootcamp at neuefische GmbH. Mimi’s personable way of delivering content was highly professional, and she always had the needs and level of the participants in mind. The collaboration was a thoroughly positive experience, both the course and the entire team of trainers were impressed by the professional and cordial collaboration. It was definitely an added value to have Mimi on board for the User Research and User Centered Design topics.



⭐️⭐️⭐️⭐️⭐️ 5/5

Mimi is a particularly likeable person who understands in an empathetic way how to recognise needs, define them together with her clients and find the appropriate solution.
I am personally very enthusiastic about her professional competence, but above all about her ability to work out solutions quickly, purposefully and efficiently.

We would book her again and again and recommend her to everyone! 🙂



⭐️⭐️⭐️⭐️⭐️ 4,95/5

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Get in touch with me

If you have further questions and don't want to schedule a discovery call yet, you can also send me a message. I will get back to you as soon as possible.

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