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UX, Research & Product Discovery Blog

I aim to provide helpful information about UX research and product discovery. The knowledge on this blog will be made up of content on terminology, methodology, psychology, trends and such. I hope this resource will help you uplift your critical thinking, problem-solving and decision-making skills.

How to Get Better at Problem-Solving: 3 Techniques

Problem-solving is about identifying a problem, determining its cause, determining, prioritising and selecting alternative answers and finally implementing a solution. Improving your problem-solving skills won't hurt your career in any way. Au contraire! So let's get started right away.
I have already produced some content about cognitive biases - these shortcuts and automatisms in our thinking that can sometimes lead to hideous misjudgements. Today I would like to take a closer look at how and why biases actually arise. What exactly happens in our brains, and what do heuristics have to do with it?
Shortly after graduating from high school, when I didn't know exactly what I wanted to do with my life, my mother once said to me, "work isn't supposed to be fun." I had quit another temporary job - I think it was the one where you had to stand in front of a gift shop for hours in winter to make sure no one stole anything. Even though I am aware that there are situations in which work is really about earning money, and there are undoubtedly many people in this world to whom this applies, I thought at the time: I see it differently. Work must also be fun for me, and this positively reframed belief is still one of my biggest drivers today.
This is part three of my story. I also share it to encourage you if you are currently at a turning point in your (professional) life, for instance. I have often been faced with whether I should start all over again or at least change direction. This question comes quite quickly when I don't feel comfortable in situations or contexts. For some people, this means that I give up too fast. They then tell me I should "grit my teeth and bare it". "Pull yourself together!".