Registration and confirmation
After filling out and submitting the form below you will receive a registration confirmation as soon as possible, provided your chosen UX group coaching cohort is not yet fully booked. The registration becomes legally binding through my written confirmation.

Venue
All UX group coaching dates take place online. I use the software mentioned in the course description to conduct the sessions.

Number of participants
To carry out the UX group coaching efficiently and to maintain a high-quality standard, the number of participants is limited to 8 persons per cohort. Registrations will be considered in the order in which they are received. I, therefore, recommend early registration.

Services
My services are exclusively for you and your personal use. They include the provision of access data, the implementation of the online UX group coaching and the provision of materials according to the course announcement. If necessary, I will provide telephone assistance with the dial-in to the online event.

Payment
Please refer to the course description for the amount of the course fee. It is to be transferred to the account stated in the invoice before the start of the cohort coaching. You will receive the invoice with the registration confirmation or as soon as the minimum number of participants has been reached and the course can take place.

Technical Information
I use conferencing system Google Meet for online cohort coaching. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on data processing, please see the Google privacy policy: https://policies.google.com/privacy?hl=en. 

I also use the whiteboard tool Miro. The provider is RealtimeBoard Inc. dba Miro 201 Spear Street Suite 1100, San Francisco, California 94105. For details on data processing, please see Miro’s privacy policy: https://miro.com/legal/privacy-policy/.

Prerequisite for participation

• Desktop computer or notebook with a sufficiently fast processor and enough RAM, microphone & speakers, and a webcam
• Operating system Microsoft Windows 7 or newer, Apple macOS 10.12 (Sierra) or more recent, Linux, and a commercially available browser in the latest version
• Internet connection with at least 6 MBit/s bandwidth (16 MBit/s recommended), preferably wired for better stability.

I accept no liability for failures or other malfunctions due to inadequate hardware, software or network connection.

Copyrights
The course and training materials are protected by copyright. Reproduction, distribution or other use of the material is only permitted with the express written consent of Mimi Scheibe.

Personal rights
The participants are aware that in the course of the UX group coaching, personal and professional circumstances of the participants will come up, which may be confidential. Participants undertake to maintain confidentiality about such cases outside the cohort.

Cancellation by the organiser
I reserve the right to cancel the UX group coaching for a good cause. In this case, I am only obliged to refund course fees already paid.

Suppose it is impossible to hold the event due to force majeure, due to the organiser being prevented from doing so, or an insufficient number of participants. In that case, the participants will be informed immediately before the event begins.

Cancellation due to insufficient participants (less than 4 participants) will be made no later than one week before the event. In this case, you can claim a refund of the course price from Mimi Scheibe or book an alternative event.

I undertake to do everything reasonable to help resolve or limit the disturbance in the event of any performance disruptions occurring. If a disruption to individual sessions cannot be resolved, I will offer alternative dates, which also take place online.

Cancellation of your registration
If you cannot attend the course, you will not incur any costs if I receive a written cancellation from you at least four weeks before the start of the cohort coaching. 

If I receive your written cancellation no later than two weeks before the start of the course, I will have to charge you a cancellation fee of 50% of the course price. 

If you cancel later, the full course fee is due. However, you are free to send a substitute participant to the seminar.

Right of withdrawal for consumers
You have the right to withdraw your registration in writing within 14 days after receipt of the registration confirmation without giving reasons. I will not charge cancellation fees. For you to meet the deadline, it is sufficient to send the withdrawal timely to the following address:

Miriam Scheibe, Regerstr. 20, 22761 Hamburg, Germany.

This right of withdrawal does not apply if the booked event has taken place and the participant has attended it.

Consequences of withdrawal: If you withdraw from this contract, I must refund all payments I have received from you immediately and, at the latest, within fourteen days of the day on which I received notification of your withdrawal from this contract. For this repayment, I will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Data protection
I store and process the personal data of participants provided to me for the purpose of conducting and invoicing the UX group coaching cohort and for the fulfilment of my legal obligations towards the tax authorities. I also use this data anonymously to evaluate and further develop my services. Any further use of participant data will only occur after explicit consent has been given. (Privacy policy)